While giving a talk to a mostly male audience of about 80 people over 80 years-old, I was surprised to find that their biggest etiquette pet peeve was not the rude use of cell phone and texting. They were most irritated by young men who enter restaurants without removing their hats. (They were referring to baseball caps, but it could be any hat.)
Never underestimate a senior person's ability to note the details. When dealing with the "young at heart" in business or social situations, take care of your appearance. Shine your shoes, press your clothing, button up (you too, ladies), comb your hair and gentlemen, please remove your hats.And while you are at it, please call your grandparents.Thank you to the good folks at the Culture & Manners Institute for these great tips!
